Privacy Policy

Welcome to Ankely (“we,” “us,” “our”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you visit ankely.com (the “Site”) or interact with our services.

By using our Site, you agree to the practices described in this Policy.

1. Information We Collect

  • Information you provide: name, email, phone, shipping/billing address, payment details, customer support messages.
  • Automatically collected data: IP address, browser/device details, pages viewed, cookies, analytics.
  • From partners: payment processors, logistics providers, advertising/analytics partners.

2. How We Use Your Information

  • Fulfill and deliver your orders.
  • Communicate with you (order updates, support, marketing if opted in).
  • Improve and secure our Site and services.
  • Prevent fraud and comply with legal requirements.

3. Sharing Information

We only share information with trusted service providers, including:

  • Payment processors (secure transactions)
  • Shipping/logistics partners (order delivery)
  • Analytics/advertising providers (site optimization and marketing)
  • Authorities or advisors (when legally required)

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your shopping cart active
  • Analyze site performance
  • Personalize ads and content

You may disable cookies in your browser, but some functions may not work properly.

5. International Transfers

Your information may be transferred and processed outside your country of residence. We take steps to ensure adequate protection under applicable data protection laws.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide services and complete transactions
  • Comply with legal obligations
  • Resolve disputes

After this period, we securely delete or anonymize your information.

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your data
  • Restrict or object to certain processing
  • Withdraw consent at any time
  • Request data portability

Contact support@ankely.com to exercise these rights.

8. California & EEA/UK Residents

  • California (CPRA/CCPA): You may request to know, delete, or correct your data, and opt out of “selling/sharing” of personal information.
  • EEA/UK (GDPR): You may file a complaint with your local data protection authority.

9. Children’s Privacy

Our Site is not directed to children under 13 (or under the age of consent in your region). We do not knowingly collect information from minors. Contact us if you believe we have done so.

10. Security

We implement industry-standard measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection.

11. Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted, with the “Last updated” date revised accordingly.

13. Contact Us

If you have any questions about this Policy, please contact us at:

Ankely Privacy Team
Email: support@ankely.com