Terms & Conditions
Welcome to Ankely. The terms “Ankely,” “we,” “our,” and “us” refer to the company operating this website. By visiting Ankely.com, purchasing from us, or interacting with any feature of our site, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions (“Terms”). These Terms apply to all visitors, customers, merchants, content contributors, and anyone accessing our Services.
Please review these Terms carefully before using our website. If you do not agree with any part of these Terms, you must discontinue your use of the site immediately.
We may revise or expand these Terms at any time, and updates will take effect as soon as they are posted. Your continued use of the website constitutes acceptance of any revised Terms.
Our website is hosted on Shopify Inc., which provides us with the platform to present and sell our products online.
1. Use of Our Online Store
By using our Services, you confirm that you have reached the age of majority in your jurisdiction or that a parent/guardian has permitted your use of the site.
You may not use our Services for unlawful, harmful, fraudulent, or unauthorized purposes. This includes violations of intellectual property laws, distribution of malware, or attempts to disrupt security features. Any such misuse may result in the immediate suspension of your access to our Services.
2. General Conditions
We reserve the right to refuse service, restrict access, or cancel orders at our discretion.
You acknowledge that some data you submit (excluding payment information) may pass through various networks in unencrypted form or be adapted to meet technical requirements. Payment details are always encrypted upon transfer.
You also agree not to replicate, reproduce, sell, or exploit any part of our Services without explicit written authorization from Ankely.
3. Accuracy of Information
Although we strive for accuracy, certain content on the site—such as product descriptions, pricing, or stock availability—may occasionally contain inaccuracies or omissions. Such information is intended for general guidance only and should not be relied upon as your sole basis for a purchase decision.
We reserve the right to correct content or update information without prior notice.
4. Changes to Products, Services, and Pricing
Product prices, availability, and features may change at any time without notice.
We may modify, suspend, or discontinue any part of the Service at our discretion. Ankely will not be held liable to you or third parties for any such modifications or interruptions.
5. Products and Services
Some items may be offered exclusively through our website or in limited quantities. All purchases are subject to our 45-Day Satisfaction Guarantee.
While we make every effort to display colors and details accurately, we cannot guarantee that your device’s screen will reflect them perfectly.
We reserve the right to limit product sales by customer, household, geographic region, or jurisdiction.
Descriptions, pricing, images, and promotional details may be updated at any time.
6. Orders, Billing & Account Information
We may decline or limit quantities for any order placed with us. In such cases, we will attempt to notify you using the email or billing information provided during checkout.
You agree to provide complete, accurate, and up-to-date purchase information and to promptly update your details when needed so we can process your transactions correctly.
7. Shipping & Delivery
Processing times generally require 1–3 business days, excluding weekends and holidays.
Delivery timelines depend on your location and the method selected at checkout. Full details can be found in our Shipping Policy.
Once a package has been transferred to the carrier, delays caused by customs, weather, routing issues, or carrier backlog are outside of Ankely’s control.
Tracking information will be provided whenever available.
8. Returns & Refunds
All purchases are protected by Ankely’s 45-Day Guarantee.
Return eligibility includes unused items in their original packaging, or products that arrive defective, damaged, incomplete, or incorrect.
Refunds typically take 5–10 business days after inspection of the returned item. Items such as personalized goods, clearance products, or final-sale items may not be returnable.
For the full details on the process, conditions, and refund timelines, please see our Return & Refund Policy.
9. Third-Party Tools & External Links
Our site may provide access to third-party tools, widgets, or external websites. These are offered “as is,” and their use is entirely at your discretion.
We do not control third-party content or practices and therefore assume no responsibility for your interactions with such services. We recommend reviewing their terms and privacy policies before engaging with them.
10. User Feedback, Reviews & Submissions
If you submit comments, ideas, suggestions, or reviews, you grant Ankely a non-exclusive, royalty-free license to use, reproduce, edit, publish, or distribute such content in any medium.
You agree that your submissions will not violate the rights of others or contain unlawful, abusive, defamatory, or harmful material. You accept full responsibility for the accuracy and legality of any content you provide.
11. Personal Information
Any personal information provided through the website is governed by our Privacy Policy, which outlines what data we collect, how we use it, and the measures we take to keep it secure.
12. Errors, Omissions & Updates
Occasionally, information on the site may contain typographical errors or inaccuracies relating to pricing, promotions, product availability, or shipping times. We reserve the right to correct these errors and to modify or cancel orders when necessary.
13. Prohibited Activities
By using this site, you agree not to:
- Engage in unlawful or fraudulent activities
- Violate intellectual property rights
- Harass, threaten, or discriminate against others
- Submit misleading or inaccurate information
- Upload viruses or attempt to bypass security
- Collect personal information about other users
- Conduct spamming, phishing, or scraping
- Use the site for obscene or harmful purposes
Violations may lead to immediate termination of access and potential legal action.
14. Disclaimer of Warranties & Limitation of Liability
Our Services, including all products and website features, are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee uninterrupted, timely, secure, or error-free operation.
To the fullest extent permitted by law, Ankely shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services. Our liability, if any, is limited to the amount paid for the product in question.
15. Indemnification
You agree to indemnify and hold Ankely, its employees, partners, and affiliates harmless from claims resulting from your breach of these Terms or violation of applicable laws or third-party rights.
16. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will continue in full effect.
17. Termination
Both you and Ankely may terminate these Terms at any time by discontinuing use of the site.
We may terminate or restrict access without prior notice if we believe you have violated any part of these Terms. Responsibilities incurred prior to termination shall remain enforceable.
18. Entire Agreement
These Terms, together with all policies posted on our website—including the Privacy Policy, Shipping Policy, and Return & Refund Policy—constitute the full agreement between you and Ankely.
19. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law rules.
20. Contact Information
If you have questions about our Terms or need assistance, please reach out:
Email: support@ankely.com
Address: 1209 19th St NW, Washington, DC 20036 USA